Islamabad — Jahanzeb Khan, President and CEO of easypaisa digital bank, has called for a stronger balance between customer trust, security, and innovation to accelerate Pakistan’s journey toward a cashless and digitally inclusive economy. He shared these views while speaking at the GSMA Digital Nation Summit in Islamabad on Thursday.
Participating in a fireside chat titled “From Cybersecurity to Digital Payments – Ensuring Trust in a Cashless Future”, Jahanzeb underscored the crucial role digital financial platforms play in advancing the country’s financial inclusion agenda.
“easypaisa is proud to lead Pakistan’s journey towards a cashless, digitally inclusive economy. We believe in striking the right balance between customer convenience and security. We will continue to work with stakeholders and policymakers to enable a thriving digital economy,” he said.
He stressed that platforms like easypaisa must ensure that trust and safety are both visible to users and backed by intelligent, behind-the-scenes safeguards.
Backing the Government of Pakistan and the State Bank’s Cashless Economy initiative, Jahanzeb urged for an interoperable, secure, and inclusive financial ecosystem where every citizen can participate in the formal digital economy.
Highlighting easypaisa’s adoption of the Privacy by Design framework — integrating data protection principles from the earliest stages of product development — he said the company is focused on secure, scalable solutions that simplify onboarding, expand access for unbanked communities, and promote financial inclusion.
The GSMA Digital Nation Summit brought together senior government officials, mobile operators, digital innovators, climate and finance experts, and international partners to collaborate on building a thriving, secure, and inclusive digital Pakistan.
With a customer base covering one in every five adults in the country, 31% female representation, and over 2.7 billion transactions in 2024 worth PKR 9.5 trillion — nearly 9% of Pakistan’s GDP — easypaisa continues to set new benchmarks for digital banking and financial empowerment.
